Shipping Policy
We work to process and ship orders as quickly as possible. Orders placed by 2:00 PM EST are eligible for same-day shipping, while orders placed after the cutoff will ship on the next business day.
Fast fulfillment
Same-day shipping by 2:00 PM EST
Tracking updates when available
Support for shipping-related issues
Same-day shipping by 2:00 PM EST
Orders placed by 2:00 PM EST are eligible for same-day shipping. Orders submitted after 2:00 PM EST, on weekends, or on holidays will typically ship on the next business day.
- Orders placed by 2:00 PM EST are prioritized for same-day shipment
- Orders after the cutoff typically ship the next business day
- Carrier transit time begins after the package is accepted by the carrier
Order processing and shipping
Orders are processed after payment confirmation. While we aim to ship qualifying orders the same day when placed by the 2:00 PM EST cutoff, processing and shipment timing may still depend on order verification, inventory availability, weekends, holidays, and carrier operations.
Before 2:00 PM EST
Eligible orders are typically processed for same-day shipment
After 2:00 PM EST
Orders generally move to the next business day shipping cycle
Shipping and tracking updates
Once your order ships, tracking information may be sent by email when available. Tracking updates depend on carrier scan timing and may not appear immediately after label creation.
Order placed
Your order is received and enters review and fulfillment.
Order processed
Orders placed by 2:00 PM EST are worked toward same-day shipment whenever eligible.
Tracking issued
Tracking may be emailed once a shipping label is created or after the carrier accepts the package.
In transit
Delivery times depend on the carrier, service level, destination, and shipping conditions.
Delayed, lost, or incorrect shipments
If your shipment appears delayed, missing, or incorrect, contact us at delcocompounds@gmail.com with your order number and issue details. We will review the situation and respond with the next steps.
Please confirm your shipping address before placing your order. We are not responsible for delays or delivery issues caused by incorrect customer-provided shipping information.
Shipping questions
For shipping questions, order updates, or delivery concerns, email delcocompounds@gmail.com and include your full name and order number.