Privacy Policy

Who we are

This website is operated by Delco Compounds, LLC (“Delco Compounds,” “we,” “us,” or “our”). Our website address is https://delcocompounds.com.

If you have any questions about this Privacy Policy, you can contact us at delcocompounds@gmail.com.

Information we collect

We collect information you provide directly to us and information collected automatically when you use our site:

• Order & account information — name, billing and shipping address, email address, phone number, and order history.
• Payment information — processed securely by our payment providers. We do not store full payment card numbers on our servers.
• Communications — information you provide when you contact us by email or through our contact form.
• Automatic data — IP address, browser type, device information, and pages viewed, collected through cookies and similar technologies to help operate and improve the site.

How we use your information

• To process, fulfill, and ship your orders, and to send order confirmations and updates.
• To communicate with you about your account, orders, and support requests.
• To detect and prevent fraud, abuse, and unauthorized transactions.
• To comply with legal obligations, including age and eligibility verification for research-use-only products.
• To improve our website, products, and customer experience.
• To send marketing or promotional messages where you have opted in; you may unsubscribe at any time.

How we share your information

We do not sell your personal information. We share information only with trusted parties who help us operate our business:

• Payment processors to securely handle transactions.
• Shipping carriers to deliver your orders and provide tracking.
• Service providers such as hosting, email, and analytics vendors that support our website.
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights and the safety of others.

Cookies

Our site uses cookies and similar technologies to keep items in your cart, remember your preferences, understand site usage, and improve performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

How long we retain your data

We retain order and account information for as long as needed to fulfill orders, comply with legal and tax obligations, resolve disputes, and enforce our agreements. If you create an account, we store the information in your profile until you ask us to delete it, subject to any records we are required to keep.

Data security

We use reasonable administrative, technical, and physical safeguards — including SSL encryption on our website — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

What rights you have over your data

• You may request access to, correction of, or deletion of your personal information.
• You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
• Depending on your location, you may have additional rights under laws such as the CCPA or GDPR.

To exercise any of these rights, email us at delcocompounds@gmail.com.

Age requirement

Our website and products are intended for individuals who are at least 21 years of age and purchasing for lawful research use only. We do not knowingly collect information from anyone under 21. All products are sold for research use only and are not for human or veterinary consumption.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page.